In GemLogin, we are committed to providing high quality service and guarantee customer satisfactionHowever, we understand that there may be situations that arise where you need to request refundThis policy is established to ensure transparency and fairness in the processing of requests.

1. Refund Conditions

⏳ Trial Period

• We provide free trial period for all new users.
• Take advantage of this time to evaluate the service before purchasing.
• Request a refund after trial period will only be considered in the specific cases below.

📌 Valid Refund Request

We only accept refunds in the following cases:
✅ Software cannot be installed or used on your device.
✅ Software does not work as advertised and you no support received from GemLogin.

🔹 Note: “Not working as advertised” only applies when Error from GemLogin. We do not guarantee that the software will effective for your specific job. GemLogin is a tool, and Effectiveness depends entirely on the user..

🔹 Platforms are regularly updated to against anti-detect browsers. We are committed Update software as soon as possible, but here not a mandatory responsibility by GemLogin.

⚠ No refunds if the software does not meet your desired job. You have the right to try before you buy to check for suitability.

2. Cases of Non-Refund

🚫 Change of Mind: We no refund If you change your mind after purchasing.
🚫 Violation of Terms: If your account is suspended suspend or terminate by Violation of Terms of Service, you will not eligible to get a refund.
🚫 Registration Expiry: Request a refund for expired or used up services will not be accepted.

3. Refund Process

📩 Step 1: Submit Request

• Contact customer support via Official Fanpage.
• Provide Order information and Refund Reason.

📝 Step 2: Review and Approval

• Each request will be consider carefully by our team.
• If possible acceptance, the refund will be processed via the original payment method.

⏳ Step 3: Processing Time

• Once approved, the refund will be processed within 7-10 business days.
• Time to receive money may vary depending on payment gateway you use.

4. Cancellation of Service

📌 Registration Services:

• If you unsubscribe before the billing cycle ends, you still can use the service until expired.
• We no refund give remaining unused time.

5. Changes to Refund Policy

GemLogin reserves the right to change or update the Refund Policy at any time. without prior notice. Any changes will be effective immediately upon posting on the website..

6. Contact Information

📢 If you have any questions regarding Refund Policy, please contact:
📌 Official Fanpage: GemLogin Fanpage